SQ
Sduduzo Q
1 reviews | Active since Jun 2022
11 Jun 2022, 10:20
Mondo/Mtn online contract cancellation
have logged a cancellation 2 days ago for a MTN online contract that I was deceived into taking, consultant **** about the offer and the contract and he wanted me to pay a R150 for my order to be delivered. That's why I wanna cancel coz I feel like it's a ****.
Several emails have been sent to Rewards, and It still hasn't been resolved.
Helpful (0)
Replies (2)0
Replies (2)
Rewardsco.com's replyOfficial
11 Jun 2022, 10:58Good day,
Thank you for taking the time to write to us about your MTN cancellation. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO237909
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN cancellation. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO237909
Regards,
The Rewardsco Team
Rewardsco.com's reply11 Jun 2022, 10:58
Official
Good day,
Thank you for taking the time to write to us about your MTN cancellation. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO237909
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN cancellation. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO237909
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
07 Jul 2022, 16:24Hi Sduduzo,
Please note that your MTN cancellation has been done.
The above query will now be closed.
For further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Rewardsco Team
Please note that your MTN cancellation has been done.
The above query will now be closed.
For further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Rewardsco Team
Rewardsco.com's reply07 Jul 2022, 16:24
Official
Hi Sduduzo,
Please note that your MTN cancellation has been done.
The above query will now be closed.
For further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Rewardsco Team
Please note that your MTN cancellation has been done.
The above query will now be closed.
For further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Rewardsco Team