CJ
Chenay J

1 reviews | Active since Jan 2022

02 Jun 2022, 16:23

Mondo Rewardsco MTN data ****

Rewardsco as well as Mondo offered me a data contract from MTN for 20 gigs at R90 per month. However, since the date of the contract, R168 per month was deducted from my account even after I've contacted them multiple times to cancel the contract! I've emailed Mondo, Rewardsco and MTN and only after 4 months of emailing them, did they cancel my contract. Not only that, the sim card had NO data on it!! So what was I even paying for???

0
Replies (3)
Rewardsco.com
Rewardsco.com's reply02 Jun 2022, 16:39
Official
 Hi Chenay,

Trust you are well.

Thank you for taking the time to write to us about your MTN cancellation query.

Please note that your cancellation has been done and the line has been deactivated from your MTN account.

Kindly note that due to this being a contract activated on the MTN network, you were charged. 

The above will now be closed.

Case Number: RCO215923

Regards,

The Rewardsco Team 
CJ
Chenay J's update03 Jun 2022, 17:12
Reviewer Update
Thank you for your response.
Rewardsco.com
Rewardsco.com's reply06 Jun 2022, 08:31
Official
Hi Chenay,

You are welcome.

Regards,

The Rewardsco Team