FN
Fundile N

1 reviews | Active since Oct 2022

15 Nov 2022, 06:31

Mondo ๐Ÿ‘Ž๐Ÿฟ๐Ÿ‘Ž๐Ÿฟ๐Ÿ‘Ž๐Ÿฟ๐Ÿ‘Ž๐Ÿฟ๐Ÿ‘Ž๐Ÿฟ

Mondo is a bad company, they will frustrate you, their sales team will capture inaccurate data, if you need anything just consult your service provider not them. Consultants are very friendly and seem to know what they are talking about, its just that who ever they escalate your issues to will never help, it has been 8 weeks trying to cancel my contract without any success and they are still debiting my accountโ€ฆ

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Replies (2)
Rewardsco.com
Rewardsco.com's reply15 Nov 2022, 08:31
Official
Good day Fundile,
 
Thank you for taking the time to write to us about your MTN query.

We sincerely apologize for the level of service you have received.

Please note that we have escalated your query to the relevant department for urgent assistance.

Once we receive feedback, we will advise you accordingly.
 
Your Case Number is: RCO301340

 
Regards,
 
The Rewardsco Team
Rewardsco.com
Rewardsco.com's reply18 Nov 2022, 13:06
Official
Good Day Fundile,

Trust you are well.

Please note that your MTN line has been cancelled and deactivated.

MTN Cancellation Reference: ***

Have a lovely day further.
 
Regards,
 
The Rewardsco Team