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pranesh K

1 reviews | Active since Aug 2014

03 Oct 2022, 08:08

Joseph Mauwane idiot from MTN

Consultant very helpful and I received extremely good service however my MTN contract was cancelled due to your arrangement with DSV for delivery of my device. Rewardsco consultant was not able to assist me with an answer regarding the reason for cancellation. Joseph Mauwane from MTN told me that they will delivery at their time and that I need to be present to receive it package. This idiot cancelled my contract.

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Replies (3)
Rewardsco.com
Rewardsco.com's reply03 Oct 2022, 09:08
Official
Hi Pranesh,

Thank you for taking the time to write to us about your MTN delivery.

Kindly note that your order was returned to the warehouse, due to unsuccessful call attempts by DSV.

Due to the above, your order was cancelled.

As per your telephonic discussion with our Customer Care Team, a request was sent to the sales team to recapture the order for you.

Case No: RCO2****1

Regards,

The Rewardsco Team
Rewardsco.com
Rewardsco.com's reply26 Oct 2022, 10:01
Official
Hi Pranesh,

Trust you are well.

Please note that your recent MTN application is currently in-progress.

Once we receive an update, we will advise you.

We do apologize for the delay.

Regards,

The Rewardsco Team
Rewardsco.com
Rewardsco.com's reply10 Nov 2022, 12:52
Official
 Hi Pranesh,

Trust you are well.

Please note that your recent MTN application was cancelled due to a system error. You may reapply for a deal online.

We do apologize for the inconvenience caused.

The above query will now be closed.

Regards,

The Rewardsco Team