LM
Lebogang M
1 reviews | Active since Jun 2021
28 Jun 2021, 20:57
Is it a ****?
On Friday (25-06-2021) I received a call saying I've been approved for a samsung A12 on a contract of R187pm with MTN. I haven't received order number and when I call the number just say this is a rewardco number and MTN says there's no pending application from my ID number, I would have loved some transparency with the whole deal cos one thing I know is I will be billed at the end of the month. So
Helpful (0)
Replies (4)0
Replies (4)
Rewardsco.com's replyOfficial
28 Jun 2021, 21:07Hi Lebogang,
Thank you for reaching out to us. We sincerely apologize for the inconvenience.
We will certainly get one of our Customer Care Consultant to contact you within business hours and assist with your query as well as try to get the matter resolved.
Your refence number is RCO125722
Regards,
The Rewardsco Team
Thank you for reaching out to us. We sincerely apologize for the inconvenience.
We will certainly get one of our Customer Care Consultant to contact you within business hours and assist with your query as well as try to get the matter resolved.
Your refence number is RCO125722
Regards,
The Rewardsco Team
Rewardsco.com's reply28 Jun 2021, 21:07
Official
Hi Lebogang,
Thank you for reaching out to us. We sincerely apologize for the inconvenience.
We will certainly get one of our Customer Care Consultant to contact you within business hours and assist with your query as well as try to get the matter resolved.
Your refence number is RCO125722
Regards,
The Rewardsco Team
Thank you for reaching out to us. We sincerely apologize for the inconvenience.
We will certainly get one of our Customer Care Consultant to contact you within business hours and assist with your query as well as try to get the matter resolved.
Your refence number is RCO125722
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
30 Jun 2021, 15:53Hi Lebogang,
As discussed with our consultant, please note that your application is in processing stages.
Please allow for 48 hours for system change.
We will revert with feedback.
Regards,
The Rewardsco Team
As discussed with our consultant, please note that your application is in processing stages.
Please allow for 48 hours for system change.
We will revert with feedback.
Regards,
The Rewardsco Team
Rewardsco.com's reply30 Jun 2021, 15:53
Official
Hi Lebogang,
As discussed with our consultant, please note that your application is in processing stages.
Please allow for 48 hours for system change.
We will revert with feedback.
Regards,
The Rewardsco Team
As discussed with our consultant, please note that your application is in processing stages.
Please allow for 48 hours for system change.
We will revert with feedback.
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
02 Jul 2021, 08:31Hi Lebogang,
Trust you are well.
Please note that your application is in a PreFinalized status and once the courier company has your package, DSV couriers will be in contact with you in order to set an appointment for delivery.
We will keep you updated of the progress.
Regards,
The Rewardsco Team
Trust you are well.
Please note that your application is in a PreFinalized status and once the courier company has your package, DSV couriers will be in contact with you in order to set an appointment for delivery.
We will keep you updated of the progress.
Regards,
The Rewardsco Team
Rewardsco.com's reply02 Jul 2021, 08:31
Official
Hi Lebogang,
Trust you are well.
Please note that your application is in a PreFinalized status and once the courier company has your package, DSV couriers will be in contact with you in order to set an appointment for delivery.
We will keep you updated of the progress.
Regards,
The Rewardsco Team
Trust you are well.
Please note that your application is in a PreFinalized status and once the courier company has your package, DSV couriers will be in contact with you in order to set an appointment for delivery.
We will keep you updated of the progress.
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
05 Jul 2021, 15:20Hi Lebogang,
Trust you are well.
As discussed with Nicole, your MTN application has been finalized and your delivery is in progress.
Thank you for allowing us to look into your query.
Your query is now resolved and closed.
Please call or email us if you have any further queries.
Regards,
The Rewardsco Team
Trust you are well.
As discussed with Nicole, your MTN application has been finalized and your delivery is in progress.
Thank you for allowing us to look into your query.
Your query is now resolved and closed.
Please call or email us if you have any further queries.
Regards,
The Rewardsco Team
Rewardsco.com's reply05 Jul 2021, 15:20
Official
Hi Lebogang,
Trust you are well.
As discussed with Nicole, your MTN application has been finalized and your delivery is in progress.
Thank you for allowing us to look into your query.
Your query is now resolved and closed.
Please call or email us if you have any further queries.
Regards,
The Rewardsco Team
Trust you are well.
As discussed with Nicole, your MTN application has been finalized and your delivery is in progress.
Thank you for allowing us to look into your query.
Your query is now resolved and closed.
Please call or email us if you have any further queries.
Regards,
The Rewardsco Team