Irratating and rude
I get weekly call to "upgrade" my Vodacom account from Rewardsco. Despite that keep on saying I do not want an upgrade. The last representative "Linda" after hearing that I am not interested in an upgrade (after patiently relaying the message for the 6th time in so many week) basically just put the phone down on me.
Irritating to bee called weekly and than they get rude if they can't sell you that 24 month contract extension.
Helpful (0)
Replies (1)0
Replies (1)
Rewardsco.com's replyOfficial
16 Aug 2021, 12:19Hi Francois,
Thank you for taking the time to write to us about your Vodacom upgrade.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO130818
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your Vodacom upgrade.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO130818
Regards,
The Rewardsco Team
Rewardsco.com's reply16 Aug 2021, 12:19
Official
Hi Francois,
Thank you for taking the time to write to us about your Vodacom upgrade.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO130818
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your Vodacom upgrade.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO130818
Regards,
The Rewardsco Team