PB
Pam B
1 reviews | Active since Oct 2018
13 Feb 2024, 02:26
Incorrect information leading to a *****ulent upgrade
Good morning
We have had no feedback from our online enquiry form neither via fb messenger about our complaint about being fed incorrect information and doing a *****ulent upgrade.
We would like this sorted out ASAP as my partner was fed incorrect information by one of your consultants, Mr. TR Naidoo and would like the transaction ("false upgrade") reversed on *** as a matter of URGENCY
Should this call have been recorded I would like for you to have a listen to it to confirm this, so that this can be reversed as we have no interest in dealing with RewardsCo any further and will deal directly with MTN.
Thank you in anticipation
Helpful (0)
Replies (3)0
Replies (3)
Rewardsco.com's replyOfficial
13 Feb 2024, 08:36Good day,
Thank you for taking the time to write to us about your MTN upgrade.
We are terribly sorry for the inconvenience and frustration this has caused.
As per our discussion, you have requested for us to contact you later to resolve your query.
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN upgrade.
We are terribly sorry for the inconvenience and frustration this has caused.
As per our discussion, you have requested for us to contact you later to resolve your query.
Regards,
The Rewardsco Team
Rewardsco.com's reply13 Feb 2024, 08:36
Official
Good day,
Thank you for taking the time to write to us about your MTN upgrade.
We are terribly sorry for the inconvenience and frustration this has caused.
As per our discussion, you have requested for us to contact you later to resolve your query.
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN upgrade.
We are terribly sorry for the inconvenience and frustration this has caused.
As per our discussion, you have requested for us to contact you later to resolve your query.
Regards,
The Rewardsco Team
PB
Pam B's updateReviewer Update
22 Feb 2024, 10:04And still no contact made??????
PB
Pam B's update22 Feb 2024, 10:04
Reviewer Update
And still no contact made??????
PB
Pam B's updateReviewer Update
24 Feb 2024, 20:28Rewardsco have still not made contact with me as per their agreement on 13 February, this just shows their commitment to resolving my query. Absolutely unprofessional.
PB
Pam B's update24 Feb 2024, 20:28
Reviewer Update
Rewardsco have still not made contact with me as per their agreement on 13 February, this just shows their commitment to resolving my query. Absolutely unprofessional.