******* Contract Upgrade

After resolving a contract cancellation 9 months later I find out that on a separate contract that was due to end your team upgraded without my consent. On the 13th of November 2020 Lucas Chepe upgraded my 081 number contract which went from R200 to R700+- per month without my consent or approval. After all the issues i have had this is how you treat a customer that was considering giving you a second chance at opening a new contract. I am still waiting on my credit for the 9 months on the first issue and now you add to this by messing up a separate contract. Honestly wish I could give a lower rating then 1 star!!!!