MM
Mbalenhle M

1 reviews | Active since Aug 2019

27 Mar 2022, 09:02

Identity *****

Rewardsco please don't act like *******,a ********** MTN ACCOUNT wad opened in my name.STOP ACTING LIKE ******* You expect me to accept your decision&pay for something that is not mine.

My credit score is plummeting due to your *****.

0
Replies (3)
Rewardsco.com
Rewardsco.com's reply27 Mar 2022, 17:05
Official
Good day, 
 
We sincerely apologize for the level of service you have received.
 
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
 
Your Case Number is: RCO202925.
 
Regards,
 
The Rewardsco  Team  
Rewardsco.com
Rewardsco.com's reply14 Apr 2022, 09:56
Official
Hi Mbalenhle,

Trust you are well.

Please note that we have been unsuccessful in attempting to contact you regarding the above query.

Kindly advise what is a convenient time to make contact.

Regards,

The Rewardsco Team
Rewardsco.com
Rewardsco.com's reply14 Apr 2022, 13:30
Official
Hi Mbalenhle,

Trust you are well.

As per your telephonic discussion with Nicole, please send us the below documents, as we will raise a ***** query with the MTN team.

Documents Required:
  • Certified ID Copy
  • Affidavit from SAPS with your signature
  • Proof of Residence

Once the above is sent to us, we will escalate this to the MTN ***** Team.

Regards,

The Rewardsco Team