1 reviews | Active since Aug 2017
Horrible
So today I got my contract phone. When I app**** with the sales person on the phone he said I would get pods with it as a gift and it would be in the bag. I keep calling them and no help. Then they say I must phone REWARDSCO. Anyway other than that I was told I get data as well....with airtime monthly. So today I called to find out the real thing (sales person was speaking fast I couldn't even tell what exactly he was saying) the nice lady from mtn told me no I only get R120 airtime.... Also the phone is not a dual sim!!!! What a *******. I must pay R199 for 36 months for a A12 with R120 airtime....thats over R7000 and also not to forget the earphone pods that was told I would get as a gift I Did Not RECEIVE!!!!!! Also up till now my sim card is active (lady on phone said) but when I call from the sim it say Rica barred. Mtn this was a total ******* and the way you ******* me was unbelievable. Please give what you promised.
Rewardsco i can't even get through to you because it was on of your people who did this to me.
We sincerely apologize for your experience.
We have escalated your query to the necessary department. One of our Customer Care Consultants will be in contact with you. Many thanks, Rewardsco Customer Care Team
We sincerely apologize for your experience.
We have escalated your query to the necessary department. One of our Customer Care Consultants will be in contact with you. Many thanks, Rewardsco Customer Care Team
As discussed with consultant, please note that we have logged an investigation for the dispute raised.
Our team will provide you with feedback once this has been concluded.
Regards,
The Rewardsco Team
As discussed with consultant, please note that we have logged an investigation for the dispute raised.
Our team will provide you with feedback once this has been concluded.
Regards,
The Rewardsco Team
Our team will keep you updated on the progress of the new application and cancellation. Regards, The Rewardsco Team
Our team will keep you updated on the progress of the new application and cancellation. Regards, The Rewardsco Team
You have also decided to take a second package.
The courier company will be in contact with you to discuss this.
Your query is resolved and will be closed.
Should you have any further queries please feel free to call or email us. Regards, The Rewardsco Team
You have also decided to take a second package.
The courier company will be in contact with you to discuss this.
Your query is resolved and will be closed.
Should you have any further queries please feel free to call or email us. Regards, The Rewardsco Team
