Hidden costs, Rude staff, ****mers

This is the worst business I've ever dealt with. They phoned me one afternoon and offered me a contract for two of my phone contracts I have with MTN. They do not tell you that they are not MTN. As Im working very long hours I decided I will take the contracts as I dont have time to go to a MTN branch anyway. I completed the call and the lady told me she would send through the details of what my contract is. A few days passed and I received nothing. I contacted MTN and they told me its not MTN direct I should contact Rewardsco. They have until today not send any details. I then cancelled the contracts as I was still in my ten days period where I could cancel. The cancellation took about three weeks. I was beyond frustrated. I had to escalate the cancellation before they took me seriously. It was finally cancelled but then at the end of June my bill was extremely high. I went to MTN again to ask why as I could not download an invoice. MTN proceeded to tell me that although Rewardsco did reverse my contracts there is also an early termination charge of approximately R3000.00 It was R340 for service charge and R2600 for the remaining device fee. MTN advised me to contact Rewardsco for them to reverse this as I did cancel my contracts within a 10 day period. I phoned them on Monday morning, 17 July 2023. The lady was rude and she talked over me. I told her Im unhappy and this is a **** as they did not give me this information before the time. They refuse to reverse this costs. I keep sending emails but Im being ignored. Stay away from this people as they are a bunch of ****mers.