Harassment for up selling and customer retention must stop!

Abusing and terrorising customers while upselling and profiteering on unsuspecting existing contract customers must stop. I am feed up with the pretence that you are giving a customers money saving options wheras your intentions are to further extend contracts and score on customer retention. Besides that your call agents are very rude and when they do not get their way, they just get more arrogant and just drop the calls. I had that very terrible experience which ruined my morning. For the umpteenth time, At around 08:55 an agent called on my number "on behalf of Vodacom" she was very arrogant and just dropped the call. She was making false presentations was not sincere and withholding some vital information in her engagement with me. This must stop, i deserve compensation for this unsolicited abuse. She must be dealt with since all your calls "are recorded."