CS
Carl S
1 reviews | Active since Mar 2012
07 Jun 2022, 10:31
********** debit order
**********ly attached a debit order to my account without authorization. No one can either advise on how to proceed or get it permanently removed. Luckily my private services at my bank are sharp and are assisting
Helpful (0)
Replies (6)0
Replies (6)
Rewardsco.com's replyOfficial
07 Jun 2022, 10:48Hi Carl,
Thank you for taking the time to write to us about your query.
We do apologize for the inconvenience caused.
Please be advised that Rewardsco is an approved trade partner to Vodacom, Telkom & MTN, therefore, kindly advise which network your query is related to.
Kindly provide us with your ID number or number in question, in order for us to investigate further.
Email Address: ***
Case Number: RCO236117
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your query.
We do apologize for the inconvenience caused.
Please be advised that Rewardsco is an approved trade partner to Vodacom, Telkom & MTN, therefore, kindly advise which network your query is related to.
Kindly provide us with your ID number or number in question, in order for us to investigate further.
Email Address: ***
Case Number: RCO236117
Regards,
The Rewardsco Team
Rewardsco.com's reply07 Jun 2022, 10:48
Official
Hi Carl,
Thank you for taking the time to write to us about your query.
We do apologize for the inconvenience caused.
Please be advised that Rewardsco is an approved trade partner to Vodacom, Telkom & MTN, therefore, kindly advise which network your query is related to.
Kindly provide us with your ID number or number in question, in order for us to investigate further.
Email Address: ***
Case Number: RCO236117
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your query.
We do apologize for the inconvenience caused.
Please be advised that Rewardsco is an approved trade partner to Vodacom, Telkom & MTN, therefore, kindly advise which network your query is related to.
Kindly provide us with your ID number or number in question, in order for us to investigate further.
Email Address: ***
Case Number: RCO236117
Regards,
The Rewardsco Team
CS
Carl S's updateReviewer Update
07 Jun 2022, 11:58Email sent. Thank you
CS
Carl S's update07 Jun 2022, 11:58
Reviewer Update
Email sent. Thank you
Rewardsco.com's replyOfficial
07 Jun 2022, 13:31Hi Carl,
You are welcome.
We have received your email, thank you.
Please note that you will receive a call shortly.
Regards,
The Rewardsco Team
You are welcome.
We have received your email, thank you.
Please note that you will receive a call shortly.
Regards,
The Rewardsco Team
Rewardsco.com's reply07 Jun 2022, 13:31
Official
Hi Carl,
You are welcome.
We have received your email, thank you.
Please note that you will receive a call shortly.
Regards,
The Rewardsco Team
You are welcome.
We have received your email, thank you.
Please note that you will receive a call shortly.
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
07 Jun 2022, 13:51Hi Carl,
Trust you are well.
As per our telephonic discussion, please take note of the below.
I have found that an MTN application was processed at the end of March, however, the application was in an in-vetting status which I have now canceled.
Due to this, a VUKA dignity policy of R70 per month was processed.
The above policy was the debit order notifications that you received.
Kindly note that we will process a courtesy credit to your account, due to the inconvenience caused.
Credit will reflect in your account at the end of next week.
Kindly note that I have flagged your profile and all applications under your name has been canceled.
We do apologize for the inconvenience caused and this will be raised with the relevant department.
Your query will now be closed.
Should you require further assistance, please contact our Customer Service team.
Have a great day further.
Regards,
The Rewardsco Team - Nicole
Trust you are well.
As per our telephonic discussion, please take note of the below.
I have found that an MTN application was processed at the end of March, however, the application was in an in-vetting status which I have now canceled.
Due to this, a VUKA dignity policy of R70 per month was processed.
The above policy was the debit order notifications that you received.
Kindly note that we will process a courtesy credit to your account, due to the inconvenience caused.
Credit will reflect in your account at the end of next week.
Kindly note that I have flagged your profile and all applications under your name has been canceled.
We do apologize for the inconvenience caused and this will be raised with the relevant department.
Your query will now be closed.
Should you require further assistance, please contact our Customer Service team.
Have a great day further.
Regards,
The Rewardsco Team - Nicole
Rewardsco.com's reply07 Jun 2022, 13:51
Official
Hi Carl,
Trust you are well.
As per our telephonic discussion, please take note of the below.
I have found that an MTN application was processed at the end of March, however, the application was in an in-vetting status which I have now canceled.
Due to this, a VUKA dignity policy of R70 per month was processed.
The above policy was the debit order notifications that you received.
Kindly note that we will process a courtesy credit to your account, due to the inconvenience caused.
Credit will reflect in your account at the end of next week.
Kindly note that I have flagged your profile and all applications under your name has been canceled.
We do apologize for the inconvenience caused and this will be raised with the relevant department.
Your query will now be closed.
Should you require further assistance, please contact our Customer Service team.
Have a great day further.
Regards,
The Rewardsco Team - Nicole
Trust you are well.
As per our telephonic discussion, please take note of the below.
I have found that an MTN application was processed at the end of March, however, the application was in an in-vetting status which I have now canceled.
Due to this, a VUKA dignity policy of R70 per month was processed.
The above policy was the debit order notifications that you received.
Kindly note that we will process a courtesy credit to your account, due to the inconvenience caused.
Credit will reflect in your account at the end of next week.
Kindly note that I have flagged your profile and all applications under your name has been canceled.
We do apologize for the inconvenience caused and this will be raised with the relevant department.
Your query will now be closed.
Should you require further assistance, please contact our Customer Service team.
Have a great day further.
Regards,
The Rewardsco Team - Nicole
CS
Carl S's updateReviewer Update
07 Jun 2022, 13:53Thank you for the speedy resolution!
It does concern me though how something without my consent was signed up for, especially a debit order. I've asked my bank for evidence of consent.
Appreciate the speedy resolve!
It does concern me though how something without my consent was signed up for, especially a debit order. I've asked my bank for evidence of consent.
Appreciate the speedy resolve!
CS
Carl S's update07 Jun 2022, 13:53
Reviewer Update
Thank you for the speedy resolution!
It does concern me though how something without my consent was signed up for, especially a debit order. I've asked my bank for evidence of consent.
Appreciate the speedy resolve!
It does concern me though how something without my consent was signed up for, especially a debit order. I've asked my bank for evidence of consent.
Appreciate the speedy resolve!
Rewardsco.com's replyOfficial
08 Jun 2022, 15:51Hi Carl,
You are welcome.
Yes, this is a concerning matter and we have raised this with the relevant department.
Take Care and have a good day.
Regards,
The Rewardsco Team
You are welcome.
Yes, this is a concerning matter and we have raised this with the relevant department.
Take Care and have a good day.
Regards,
The Rewardsco Team
Rewardsco.com's reply08 Jun 2022, 15:51
Official
Hi Carl,
You are welcome.
Yes, this is a concerning matter and we have raised this with the relevant department.
Take Care and have a good day.
Regards,
The Rewardsco Team
You are welcome.
Yes, this is a concerning matter and we have raised this with the relevant department.
Take Care and have a good day.
Regards,
The Rewardsco Team