1 reviews | Active since Jan 2020
********** contract opened!!
Someone open a ********** MTN contract with Rewardsco using my personal details , I AM HORRIFIED!!! IF It wasn't for clearscore notifying me of a new account added on my report i would have NEVER known!! How on earth does this happen , how does the security check process work with REWARDSCO???? so anyone can just call in and use someone's details and thats okay?? I DEMAND rewardsco to get this MTN CONTRACT out of my name immediately!!! I HAVE SENT THEM ALL THE relevant documents and are awaiting their response , this was done purposely by one their consultants as i hear they are ******** themselves!! I will be taking this up with the OMBUDSMAN very soon if this matter is not solved soon, IT'S THE NERVE FOR ME!!!
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO244166
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO244166
Regards,
The Rewardsco Team
Kindly note that a ***** case has been logged with the MTN ***** Department.
SR Number: ***
Once we receive an update, we will advise you accordingly.
Regards,
The Rewardsco Team
Kindly note that a ***** case has been logged with the MTN ***** Department.
SR Number: ***
Once we receive an update, we will advise you accordingly.
Regards,
The Rewardsco Team
Trust you are well.
Please note that the MTN line which was not authorized by you has been cancelled and deactivated.
Your query has been resolved and will be closed.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Rewardsco Team
Trust you are well.
Please note that the MTN line which was not authorized by you has been cancelled and deactivated.
Your query has been resolved and will be closed.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Rewardsco Team