MW
MICHELLE W

1 reviews | Active since Feb 2021

17 Feb 2021, 10:53

**********

I have received a call on the 4th of February for a telkom data contract, to date i have not received any correspondence regarding the contract, personal information was given and im absolutelyu disgusted with the service. Ive tried contacting the ***which subsequently says i need to conact them via the website which i have done now twice, i then tried calling the *** and no answer.

Please can somebody contact me and cancel any contract that i have agreed to and do not debit my account.

Completely frustrated and annoyed at the poor service of this company.

Once again PLEASE CANCEL THE CONTRACT I AGREED TO AND DO NOT CONTACT ME AGAIN.

THANK YOU MIchelle Wilson

0
Replies (4)
Rewardsco.com
Rewardsco.com's reply17 Feb 2021, 11:11
Official
Hi Michelle,  As discussed with Kimona, we have found the reason why you have not being receiving communication.

You have opted to cancel, this has been successfully actioned.

We have also made arrangements to compensate you for the inconvenience caused to you.

Your query is resolved and will be closed.

Should you have any further queries please feel free to call or email our team. Regards, The Rewardsco Team 
MW
MICHELLE W's update17 Feb 2021, 11:22
Reviewer Update
Thank you Kimona for the call, i appreciate your feedback and yes my primary correspondence number was incorrectly selected, but all is sorted now.

Once again thank you
MW
MICHELLE W's update27 Feb 2021, 11:05
Reviewer Update
Kimona what utter bull**** I told you to cancel my contract yet the admin debit fee was deducted today. I cant understand why wasnt this cancelled, what's to stop you'll from deducting from my account in the future. Please reverse that debit and once again DO NOT DEDUCT ANYTHING FROM ACCOUNT AND CANCEL THE DAM CONTRACT.
Rewardsco.com
Rewardsco.com's reply01 Mar 2021, 15:57
Official
Hi Michelle,  Please note that we have attempted contacting you with no success.

The application has been cancelled however, it seems that our system had a technical glitch.

Kindly advise what is the best possible time to chant about the refund.

Regards, The Rewardsco Team