TT
Thuso T
1 reviews | Active since Mar 2021
19 Jan 2023, 13:40
feedback request
please can i get feedback on my query- case no: RCO329122
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Replies (2)0
Replies (2)
Rewardsco.com's replyOfficial
19 Jan 2023, 13:49Good day Thuso T,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultants to contact you and assist with your query.
Reference number: RCO333791
Regards,
The RewardsCo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultants to contact you and assist with your query.
Reference number: RCO333791
Regards,
The RewardsCo Team
Rewardsco.com's reply19 Jan 2023, 13:49
Official
Good day Thuso T,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultants to contact you and assist with your query.
Reference number: RCO333791
Regards,
The RewardsCo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultants to contact you and assist with your query.
Reference number: RCO333791
Regards,
The RewardsCo Team
Rewardsco.com's replyOfficial
30 Jan 2023, 12:54 Hi Thuso,
Trust you are well.
Please note that your recent MTN dispute was deemed invalid (not in your favor), as the sales agent provided you with the correct information.
You may contact us on *** for further assistance.
Should you require the sale call recording, you may follow the below.
Have a lovely day further.
Regards,
The Rewardsco Team
Trust you are well.
Please note that your recent MTN dispute was deemed invalid (not in your favor), as the sales agent provided you with the correct information.
You may contact us on *** for further assistance.
Should you require the sale call recording, you may follow the below.
- Visit your nearest MTN direct store
- Whilst at the store, contact us on ***
- Our customer care team will complete authentication and request to speak to the store consultant
- The call will be uploaded to the store and you may listen to the call at the store
Have a lovely day further.
Regards,
The Rewardsco Team
Rewardsco.com's reply30 Jan 2023, 12:54
Official
Hi Thuso,
Trust you are well.
Please note that your recent MTN dispute was deemed invalid (not in your favor), as the sales agent provided you with the correct information.
You may contact us on *** for further assistance.
Should you require the sale call recording, you may follow the below.
Have a lovely day further.
Regards,
The Rewardsco Team
Trust you are well.
Please note that your recent MTN dispute was deemed invalid (not in your favor), as the sales agent provided you with the correct information.
You may contact us on *** for further assistance.
Should you require the sale call recording, you may follow the below.
- Visit your nearest MTN direct store
- Whilst at the store, contact us on ***
- Our customer care team will complete authentication and request to speak to the store consultant
- The call will be uploaded to the store and you may listen to the call at the store
Have a lovely day further.
Regards,
The Rewardsco Team