EA
Edward A
1 reviews | Active since Mar 2023
15 Mar 2023, 13:21
Falsely advertises
Falsely advertised a product I did not want to pay for. After three months of interacting debit orders are still being deducted from my account.
Helpful (0)
Replies (5)0
Replies (5)
Rewardsco.com's replyOfficial
15 Mar 2023, 14:30Good day Edward,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO331449
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO331449
Regards,
The Rewardsco Team
Best regards,
Rewardsco.com's reply15 Mar 2023, 14:30
Official
Good day Edward,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO331449
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO331449
Regards,
The Rewardsco Team
Best regards,
EA
Edward A's updateReviewer Update
15 Mar 2023, 14:44I would appreciate that very much.
EA
Edward A's update15 Mar 2023, 14:44
Reviewer Update
I would appreciate that very much.
Rewardsco.com's replyOfficial
16 Mar 2023, 13:00Hi Edward,
Trust you are well.
Please note that a follow-up on collection has been sent to DSV.
DSV will be in contact with you in order to set an appointment for collection.
Regards,
The Rewardsco Team
Trust you are well.
Please note that a follow-up on collection has been sent to DSV.
DSV will be in contact with you in order to set an appointment for collection.
Regards,
The Rewardsco Team
Best regards,
Rewardsco.com's reply16 Mar 2023, 13:00
Official
Hi Edward,
Trust you are well.
Please note that a follow-up on collection has been sent to DSV.
DSV will be in contact with you in order to set an appointment for collection.
Regards,
The Rewardsco Team
Trust you are well.
Please note that a follow-up on collection has been sent to DSV.
DSV will be in contact with you in order to set an appointment for collection.
Regards,
The Rewardsco Team
Best regards,
EA
Edward A's updateReviewer Update
30 Mar 2023, 08:18DSV has not made contact with me as yet. Please assist urgently.
EA
Edward A's update30 Mar 2023, 08:18
Reviewer Update
DSV has not made contact with me as yet. Please assist urgently.
Rewardsco.com's replyOfficial
30 Mar 2023, 09:29Hi Edward,
Please note that we have sent through a follow-up to DSV and the MTN warehouse team for urgent assistance.
We do apologize for the delay.
Regards,
The Rewardsco Team
Please note that we have sent through a follow-up to DSV and the MTN warehouse team for urgent assistance.
We do apologize for the delay.
Regards,
The Rewardsco Team
Best regards,
Rewardsco.com's reply30 Mar 2023, 09:29
Official
Hi Edward,
Please note that we have sent through a follow-up to DSV and the MTN warehouse team for urgent assistance.
We do apologize for the delay.
Regards,
The Rewardsco Team
Please note that we have sent through a follow-up to DSV and the MTN warehouse team for urgent assistance.
We do apologize for the delay.
Regards,
The Rewardsco Team
Best regards,