DC
David C

1 reviews | Active since Aug 2023

11 Jun 2024, 20:11

False promises

Consultant phoned me this morning and said my MTN contract is due for a new phone. I said I am not interested. She then said I am paying too much for the data and airtime I am receiving and she can reduce my current payment to R140. This evening I get a message from debicheck to allow a monthly deduction of R982. I have rejected it. I hereby wish to retract my agreement with immediate effect. Please restore my account to what it originally was or I will cancel it all together. This is why people are reluctant to agree to things over the phone. I will never do it again, lesson learnt. Please sort this out ASAP.

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Replies (1)
Rewardsco.com
Rewardsco.com's reply04 Jul 2024, 10:48
Official
Hi David ,

Thank you for taking the time to write to us about the quality of service you received.

As per our system you were contacted and advised on the debi-check you received and your monthly subscription.

Kind Regards,
The Rewardsco Team