1 reviews | Active since Jul 2023
FALSE INFORMATION SALE
Rewards Call a 3rd party company for Vodacom, sold me a contract under FALSE information, assuring me that the DATA contract they were selling me would work in a cell phone. I have been calling them and VODACOM as my service provider since the end of March 2023 to cancel this contract, I have spoken to over the 30 people for desperate assistance but both companies have been DISGUSTING with assistance. This matters has been going back and forth between the 2 companies, with constant excuses as to the cancellation of this contract. I have been paying a contract that cannot be used for 4 months and neither parties are taking any responsibility for the cancellation and refunding my money.
As per their employees i was directed to Hellopeter as they don't have a complains department.
Thank you for taking the time to write to us about your Vodacom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO415775.
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your Vodacom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO415775.
Regards,
The Rewardsco Team
as per your call on the 19.07.2023, for urgent collection on the same day and sorting out of refund, NOTHING has been done, no collection of router or refund. has been processed.
as per your call on the 19.07.2023, for urgent collection on the same day and sorting out of refund, NOTHING has been done, no collection of router or refund. has been processed.
We are now in August - 5 months later and this matter is still not sorted.
You have signed receipt of all routers and accessories.
I want my outstanding money paid back to me ASAP and this matter sorted.
Your service is disgusting.
We are now in August - 5 months later and this matter is still not sorted.
You have signed receipt of all routers and accessories.
I want my outstanding money paid back to me ASAP and this matter sorted.
Your service is disgusting.