1 reviews | Active since Jun 2022
Extremely dissatisfied and demand my money back
I don’t know between you and MTN who’s trying to play games with me. I have wasted airtime trying to call you guys but if I’m not either told to call 2 or 3 days later because there’s no feedback yet then your agents drop MY calls.
It’s been almost two months since I returned your product and within time however you guys are taking your time to return my money. I don’t receive any feedback even though your agent blatantly choose to lie to me and tell me that “you will receive feedback within 24 hours from this call”. Well guess what, it’s 12 days later with constant calls in between and still no feedback.
All I want is my money back as discussed way back in June when I spoke to Amanda. You have what is yours now give me back what is mine.
Thank you for taking the time to write to us about your MTN credit.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO256827.
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN credit.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO256827.
Regards,
The Rewardsco Team
Thank you for the above information.
Regards,
The Rewardsco Team
Thank you for the above information.
Regards,
The Rewardsco Team
Trust you are well.
Please note that your MTN account has been credited.
Credit Reference Number: SR # ***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Rewardsco Team
Trust you are well.
Please note that your MTN account has been credited.
Credit Reference Number: SR # ***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Rewardsco Team