Excellent service

I needed to cancel a Vodacom upgrade done through Rewards - within the 14 day cooling off period - and expected to have to fight my way through the process and was very pleasantly surprised and impressed by: - the almost immediate response from management to my first email - a call from a consultant within an hour - the most professional, polite, considerate, pleasant and very efficient treatment from the consultant - Kimona They say that their consultants are highly trained - and I believe it - and obviously well and appropriately trained for a service company. I still need confirmation that the upgrade has been cancelled at Vodacom, but have faith !

Congratulations