XM
Xolani M

1 reviews | Active since Jul 2021

20 Jul 2021, 15:03

early upgrade

i'm still for this matter to be co concluded

0
Replies (2)
Rewardsco.com
Rewardsco.com's reply20 Jul 2021, 15:07
Official
Hi Xolani,
 
Thank you for taking the time to write to us about your early upgrade. 
 
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. 
 
Your Case Number is: RCO127829
 
Regards,
 
The Rewardsco Team
Rewardsco.com
Rewardsco.com's reply27 Jul 2021, 11:58
Official
Hi Xolani,

As per your telephonic discussion with Nicole, please note that we have sent a request to the sales team to make contact with you and process an early upgrade.

Kindly note that we will escalate the early upgrade fee amount to MTN to waive.

Regards,
The Rewardsco Team