DN
Des N
1 reviews | Active since Dec 2018
23 Jan 2023, 13:16
Disgustingly rude agent
I recieved a call from an extremely rude upgrades agent. He tells me that I must not waste his time. He should be fired vodacom.
Helpful (0)
Replies (2)0
Replies (2)
Rewardsco.com's replyOfficial
23 Jan 2023, 13:25Good day,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO335553
Regards, The Rewardsco Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO335553
Regards, The Rewardsco Team
Rewardsco.com's reply23 Jan 2023, 13:25
Official
Good day,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO335553
Regards, The Rewardsco Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO335553
Regards, The Rewardsco Team
Rewardsco.com's replyOfficial
05 Apr 2023, 14:47Hi Des,
Trust you are well.
Please note that we have logged an internal investigation for the call to be assessed.
As per the findings, the query was deemed Valid (in your favor), as the sales consultant did not display professional behavior.
This has been raised and addressed with the sales team and consultant.
We do apologize for the level of service that was provided to you.
Thank you for raising this concerning matter with us.
Have a good day further.
Regards,
The Rewardsco Team
Trust you are well.
Please note that we have logged an internal investigation for the call to be assessed.
As per the findings, the query was deemed Valid (in your favor), as the sales consultant did not display professional behavior.
This has been raised and addressed with the sales team and consultant.
We do apologize for the level of service that was provided to you.
Thank you for raising this concerning matter with us.
Have a good day further.
Regards,
The Rewardsco Team
Rewardsco.com's reply05 Apr 2023, 14:47
Official
Hi Des,
Trust you are well.
Please note that we have logged an internal investigation for the call to be assessed.
As per the findings, the query was deemed Valid (in your favor), as the sales consultant did not display professional behavior.
This has been raised and addressed with the sales team and consultant.
We do apologize for the level of service that was provided to you.
Thank you for raising this concerning matter with us.
Have a good day further.
Regards,
The Rewardsco Team
Trust you are well.
Please note that we have logged an internal investigation for the call to be assessed.
As per the findings, the query was deemed Valid (in your favor), as the sales consultant did not display professional behavior.
This has been raised and addressed with the sales team and consultant.
We do apologize for the level of service that was provided to you.
Thank you for raising this concerning matter with us.
Have a good day further.
Regards,
The Rewardsco Team