OG
Owen G

1 reviews | Active since Apr 2021

21 Feb 2022, 17:36

Disgusting Service

I app**** for a contract for a mtn deal on Facebook the agent did contact me regarding this he was so so rude he captured off my details incorrect he even hung up on me as I asked him if he would require my banking details to complete application This is the most disgusting service I have ever received from Rewardsco i received and emailed today Wiith all incorrect details which is really upsetting I wish someone could contact me with regards to this

Kind Regards Owen Govender ***

0
Replies (4)
Rewardsco.com
Rewardsco.com's reply21 Feb 2022, 17:41
Official
Good day, 

Thank you for taking the time to write to us about your MTN query. We sincerely apologize for the level of service you have received. 

Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. 

Your Case Number is: RCO188139

Regards, 

The Rewardsco Team
OG
Owen G's update22 Feb 2022, 01:49
Reviewer Update
Hi there

I will be looking forward to hearing from one off your agents as this is the first time rewards as ever gave me such disgusting service I'm really disappointed with the level off service you guys provide now days and the calaber off agents you guys are now employing

Kind Regards
Owen Govender
***


OG
Owen G's update22 Feb 2022, 08:23
Reviewer Update
Still no feedback from you guys sad service customer service honestly but I guess big Companies like this don't care about little and average people out there who is trying to support them
Rewardsco.com
Rewardsco.com's reply25 Feb 2022, 15:32
Official
Hi Owen,

Trust you are well.

Please note that we have escalated your query to the relevant department to assist urgently.

Once we receive feedback, we will advise you accordingly.

We do apologize for the delay.

Regards,

The Rewardsco Team