NZ
Ntobekoh Z
1 reviews | Active since Jun 2022
08 Jun 2022, 06:12
CUSTOMER EXPERIENCE
Selene called me and promised to send me my reference email on 24 May 2022, but until today, non has been communicated with me regarding the Mondo(MTN) account. This disappointed me because it took less than a minute to send me the review email, but the things we agreed about have never been sent up until now. Just the worst service ever and biased to rate the company without my issues attended to,
Helpful (0)
Replies (2)0
Replies (2)
Rewardsco.com's replyOfficial
08 Jun 2022, 08:22Hi Ntobekoh,
Thank you for taking the time to write to us about the above query.
We do apologize for the level of service which you have received thus far.
This will be raised and addressed with the relevant department.
Kindly note that we are currently looking into your query and feedback will be provided to you soon.
Case Number: RCO163586
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about the above query.
We do apologize for the level of service which you have received thus far.
This will be raised and addressed with the relevant department.
Kindly note that we are currently looking into your query and feedback will be provided to you soon.
Case Number: RCO163586
Regards,
The Rewardsco Team
Rewardsco.com's reply08 Jun 2022, 08:22
Official
Hi Ntobekoh,
Thank you for taking the time to write to us about the above query.
We do apologize for the level of service which you have received thus far.
This will be raised and addressed with the relevant department.
Kindly note that we are currently looking into your query and feedback will be provided to you soon.
Case Number: RCO163586
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about the above query.
We do apologize for the level of service which you have received thus far.
This will be raised and addressed with the relevant department.
Kindly note that we are currently looking into your query and feedback will be provided to you soon.
Case Number: RCO163586
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
07 Jul 2022, 14:53Hi Ntobekoh,
Trust you are well.
Please note that your MTN cancellation has been done.
The above query will now be closed.
For further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Rewardsco Team
Trust you are well.
Please note that your MTN cancellation has been done.
The above query will now be closed.
For further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Rewardsco Team
Rewardsco.com's reply07 Jul 2022, 14:53
Official
Hi Ntobekoh,
Trust you are well.
Please note that your MTN cancellation has been done.
The above query will now be closed.
For further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Rewardsco Team
Trust you are well.
Please note that your MTN cancellation has been done.
The above query will now be closed.
For further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Rewardsco Team