TW
Theunis W

1 reviews | Active since Aug 2021

21 Jan 2022, 09:25

Credit by rewardsco owned to me still outstanding

********** contract issued by sales consultant. She promised me a contract of 20 gigs for R99 per month. One sim card instead two sim cards issued and my experience of problems started. Large amounts of money deduct debit order and took me seven months to resolve this contract. Promises of a refund for the seconded week in January 2022 . The money is not paid and they promise me they will pay the credit amount. Its very bad service and its shocking.

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Replies (1)
Rewardsco.com
Rewardsco.com's reply21 Jan 2022, 09:32
Official
Good day, 

Thank you for taking the time to write to us about your MTN query. We sincerely apologize for the level of service you have received. 

Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. 

Your Case Number is:  RCO172822 

Regards, 

The Rewardsco Team