GL
Graham L
1 reviews | Active since Jun 2009
24 Jan 2024, 21:08
Complete unreliability and dishonesty of Rewardsco.
Today I received a call from Rewardsco acting on behalf of MTN, offering me a reduced monthly fee if I renewed my contract for 2 years. I agreed and had to go to my bank app to approve the new debit order. When I got into the bank app, the new monthly debit order was for five times the amount quoted to me by Rewardsco. How does anyone take Rewardsco seriously with this kind of potential *****? I have attempted to contact Rewardsco via their website and had no response.
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Rewardsco.com's replyOfficial
25 Jan 2024, 09:00Hi Graham ,
Thank you for taking the time to write to us about your new MTN deal.
We sincerely apologize for the level of service you have received.
The subscription for the sim only upgrade is R448.00pm, the amount on the debi check is not your monthly subscription.
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your new MTN deal.
We sincerely apologize for the level of service you have received.
The subscription for the sim only upgrade is R448.00pm, the amount on the debi check is not your monthly subscription.
Regards,
The Rewardsco Team
Rewardsco.com's reply25 Jan 2024, 09:00
Official
Hi Graham ,
Thank you for taking the time to write to us about your new MTN deal.
We sincerely apologize for the level of service you have received.
The subscription for the sim only upgrade is R448.00pm, the amount on the debi check is not your monthly subscription.
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your new MTN deal.
We sincerely apologize for the level of service you have received.
The subscription for the sim only upgrade is R448.00pm, the amount on the debi check is not your monthly subscription.
Regards,
The Rewardsco Team