1 reviews | Active since Mar 2023
Cancellation process 👎🏻
With Great disappointment i have to return to this app and complain about Mondo after giving them a more than decent review the 1st time. Its been more than a month and im still waiting for Mondo to process my cancellation. Recieved over 6/7 emails promising it will be done within 2-9 days. Guess what its been over a month. To make matters worse MTN has now shut down both my lines because they want payment for a device and sim ive handed back to them in March month. Mtn wants me to pay for a line i dont own after following all the cancellation processes. No Loyalty after more than 20years. Thanx MTN for kicking me while im down. You guys refuse to communicate with each other and now im left out to be the bad guy. Please dont expect me to renew my contracts when it up. Both companies have shown me their true colours 😡👎🏻
Thank you for taking the time to write to us about your cancellation request.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO383092.
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your cancellation request.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO383092.
Regards,
The Rewardsco Team
