GS
Gavin S
1 reviews | Active since Sept 2022
22 Nov 2022, 08:42
Cancelation was taking to long to process
Too long to process cancelation of contracts
Helpful (0)
Replies (3)0
Replies (3)
Rewardsco.com's replyOfficial
22 Nov 2022, 09:06Good day Gavin,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO305341
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO305341
Regards,
The Rewardsco Team
Rewardsco.com's reply22 Nov 2022, 09:06
Official
Good day Gavin,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO305341
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO305341
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
23 Nov 2022, 10:11Hi Gavin,
Trust you are well.
Please note that your MTN cancellation has been done.
A credit request has been sent to MTN.
Regards,
The Rewardsco Team
Trust you are well.
Please note that your MTN cancellation has been done.
A credit request has been sent to MTN.
Regards,
The Rewardsco Team
Rewardsco.com's reply23 Nov 2022, 10:11
Official
Hi Gavin,
Trust you are well.
Please note that your MTN cancellation has been done.
A credit request has been sent to MTN.
Regards,
The Rewardsco Team
Trust you are well.
Please note that your MTN cancellation has been done.
A credit request has been sent to MTN.
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
14 Jan 2023, 13:39Good Day Gavin,
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
As per the MTN system, credit was passed to your MTN account.
Cancellation Reference Number: SR# ***
Credit Reference Number: SR# ***
Adjustment Number: MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Rewardsco Team
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
As per the MTN system, credit was passed to your MTN account.
Cancellation Reference Number: SR# ***
Credit Reference Number: SR# ***
Adjustment Number: MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Rewardsco Team
Rewardsco.com's reply14 Jan 2023, 13:39
Official
Good Day Gavin,
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
As per the MTN system, credit was passed to your MTN account.
Cancellation Reference Number: SR# ***
Credit Reference Number: SR# ***
Adjustment Number: MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Rewardsco Team
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
As per the MTN system, credit was passed to your MTN account.
Cancellation Reference Number: SR# ***
Credit Reference Number: SR# ***
Adjustment Number: MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Rewardsco Team