WE
Wynand E

1 reviews | Active since Oct 2022

19 Oct 2022, 08:52

Cancelation of contract

Hi on the 6th Oct i spoke to David abiut cacelation ofa contract. Like my first review the cervice was very good. But on the 18the oct i vissit mtn and it was stil not cancel. So from very good his service down grade to very poor.

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Replies (4)
Rewardsco.com
Rewardsco.com's reply19 Oct 2022, 09:28
Official
Hi Wynand,

Thank you for taking the time to write to us about your MTN cancellation query.

As discussed with Mondo, please note that your query has been escalated to the relevant department for urgent assistance. Once we receive an update, we will advise you accordingly.

We do apologize for the inconvenience caused by your cancellation.

Case Number: RCO250422

Regards,

The Rewardsco Team
WE
Wynand E's update19 Oct 2022, 16:28
Reviewer Update
Thx for ur support.
Rewardsco.com
Rewardsco.com's reply20 Oct 2022, 07:58
Official
You are most welcome Wynand.
Rewardsco.com
Rewardsco.com's reply16 Nov 2022, 13:46
Official
Good Day Wynand,

Trust you are well.

Please note that your MTN line has been cancelled and deactivated.

As per the MTN system, credit was passed to your MTN account.

Cancellation Reference Number: SR# ***

Credit Reference Number: SR# ***

Adjustment Number: MC***

You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.

Due to the above, your query will now be closed.

We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.

Have a great day further.

Regards,

The Rewardsco Team