NS
Naquita S

1 reviews | Active since May 2024

21 May 2024, 09:03

Bunch of ****mers!

Bunch of ****mers!

After upgrading with them, my Vodacom billed almost doubled! They then insisted there was additional costs which was never mentioned to me. After reviewing the call, eventually my case was successful. Great! Been waiting since the 24th April to receive Credit they have promised me. Every time I call (yes because they do not call you back ever), I get told that the wrong amount was loaded and I must wait an additional 2 weeks for Payment, this has been going on since February. They are hoping I will just forget the double billing and continue to pay Vodacom, where they make additional money off me every month. I do not suggest anyone dealing with this company as they are a bunch of ****mers and even if you manage to have your case granted successful, they still do not pay you back!

0
Replies (2)
Rewardsco.com
Rewardsco.com's reply21 May 2024, 09:28
Official
Hi Naquita,  
     
Thank you for taking the time to write to us about your credit. 
   
We are terribly sorry for the inconvenience and frustration this has caused. 

The credit has been escalated to the finance department and we will keep you updated.

Kind Regards,  

The Rewardsco Team 
NS
Naquita S's update21 May 2024, 09:33
Reviewer Update
I have been hearing this same nonsense for the last 5 months, every time I call there was a delay or incorrect amount loaded with finance and to please be patient and wait another 2 weeks for payment.

I will now be taking this up with The National consumer Commission and you can explain to them why it takes 5 months to make payment, as well as why your employees are selling false information to people and ****ming them out of money.