CB
Charlene B
1 reviews | Active since Nov 2021
20 Jan 2023, 11:21
Bunch of *****.
I had the absolute worst experience with Rewardsco. I was phoned by a sales lady who claimed that she was phoning me from MTN. As my cellphone was ****** I decided to take up her upgrade offer as she promised that there will be no penalties due to my loyalty to MTN. The next payment date I received a bill of R9000. This was bounced and my MTN contract has been suspended. I submitted a complaint and my claim was approved and deemed valid. Its been 3 weeks, Rewardsco is lagging with feedback and everytime I phone the I gat a different answer as to when they will pay for the damages.
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Replies (1)Rewardsco.com's replyOfficial
20 Jan 2023, 11:32Good day Charléné B,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultants to contact you and assist with your query.
Reference number: RCO334321
Regards,
The RewardsCo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultants to contact you and assist with your query.
Reference number: RCO334321
Regards,
The RewardsCo Team
Rewardsco.com's reply20 Jan 2023, 11:32
Official
Good day Charléné B,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultants to contact you and assist with your query.
Reference number: RCO334321
Regards,
The RewardsCo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultants to contact you and assist with your query.
Reference number: RCO334321
Regards,
The RewardsCo Team
