SM
Setsoto M

1 reviews | Active since Apr 2019

13 Jan 2022, 14:13

Bad telephone etiquette

Jst cause I have a deep voice doesn't mean m a sir nd I dd ask gentleman who was helping me to fix his error that m no sir , nd sunasha kept on saying sir after I told her m nt nd I jst dropped the fine while she was talking

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Replies (2)
Rewardsco.com
Rewardsco.com's reply13 Jan 2022, 14:34
Official
Hi Setsoto,

Trust you are well.

We do apologize for the level of service which you have received from the customer care consultant.

This will be investigated and addressed.

Feedback will be provided to you by tomorrow.

Case No: RCO169467

Regards,

The Rewardsco Team
Rewardsco.com
Rewardsco.com's reply26 Jan 2022, 13:47
Official
Hi Setsoto,

Trust you are well.

Please note that your MTN application is currently in progress and we have escalated this to the relevant department in order to finalize the application.

Once we receive feedback, we will advise you accordingly.

We do apologize for the delay.

Regards,

The Rewardsco Team