AF
Athol F
1 reviews | Active since Oct 2022
26 Oct 2022, 13:22
BAD SERVICE & WRONG DATA PACKAGE DELIVERED
Ordered 220 Gig package for R299/month. They delivered 2x20 Gig. (Spot the disconnect) Using data for work from home. No help from MTN No positive help from Rewardsco. Kept me on the line waiting for 30 minutes. Useless customer service.
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Rewardsco.com's replyOfficial
26 Oct 2022, 13:58Good day Athol,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO291541
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO291541
Regards,
The Rewardsco Team
Rewardsco.com's reply26 Oct 2022, 13:58
Official
Good day Athol,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO291541
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO291541
Regards,
The Rewardsco Team