KX
Kea X
1 reviews | Active since Jul 2021
22 Jun 2023, 17:08
Bad service ever
I am so disappointed in the service I received from rewardsco as I have been disconnected for a while now and they have debited my account, I have been calling and they advised me that I have to wait for 14 working days for reconnection, I waited and nothing has happened, tried calling in today and the lady said she will send a request again and is going to take 24hrs mind you I paid for their services and it means I paid for nothing
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Rewardsco.com's replyOfficial
22 Jun 2023, 19:32Hi Kea ,
Thank you for taking the time to write to us about your MTN billing query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO412351.
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN billing query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO412351.
Regards,
The Rewardsco Team
Rewardsco.com's reply22 Jun 2023, 19:32
Official
Hi Kea ,
Thank you for taking the time to write to us about your MTN billing query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO412351.
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN billing query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO412351.
Regards,
The Rewardsco Team