MW
Mark W

1 reviews | Active since Sept 2021

17 Sept 2021, 14:14

Bad service

Having bee duped by Rewardsco and trying to get an issue resolved, to no avail. I would strongly advise against anyone having anything to do with such a poorly run instatution. I will not be dealing with the business after the debacle and promises of a manager contacting us to reach resolution.

0
Replies (6)
Rewardsco.com
Rewardsco.com's reply17 Sept 2021, 14:19
Official
Hi Mark,

Trust you are well.

Thank you for taking your time to write to us about your Vodacom query.

Please note that a consultant will make contact with you shortly.

We do apologize for the level of service you've received thus far.

Regards,

The Rewardsco Team
MW
Mark W's update17 Sept 2021, 15:17
Reviewer Update
Nicole can't even pay the courtesy of a reply after sending the requested contact number.
Rewardsco.com
Rewardsco.com's reply17 Sept 2021, 15:25
Official
Hi Mark,

Please note your details have been received and you will be contacted shortly.

We apologize for any inconvenience caused.

Regards,The Rewardsco Team
MW
Mark W's update17 Sept 2021, 18:31
Reviewer Update
The first message for Rewardsco was left at 14:14. Rep**** to by Nicole."but You will be contacted SHORTLY" It is now 18:25 and no contact YET. What is the definition of SHORTLY ? Non existent service from this useless institution!!!!!!!!!!!!!!!!!
Rewardsco.com
Rewardsco.com's reply17 Sept 2021, 19:08
Official
Hi Mark ,

Trust you are well.

Thank you for taking your time to write to us.

We do apologize for the level of service you've received thus far.
Please note that a consultant will contact you during business hours.

Regards,

The Rewardsco Team

Rewardsco.com
Rewardsco.com's reply23 Sept 2021, 12:07
Official
Hi Mark,

Trust you are well.

As discussed with Rewardsco, please note that your Vodacom upgrade orders have been cancelled.

Kindly note that we have added your details onto our do not call list.

Your query has been resolved and will be closed.

We do apologize for the inconvenience caused.

Regards,

The Rewardsco Team