LJ
LITITIA J
1 reviews | Active since Sept 2021
28 Sept 2021, 11:56
BAD SERVICE
i was called from a consultant on the 11 th of september 2021, witch i was foned for a HAUWEI P SMART contact deal or R299 over 36 months, gave all my details its almost mnth end of September have heard nothing form rewardco with regards to the mtn contract tried to get hold of them on every number listed no luck ...this is just bad .. i hope ima hear something from them nw ....
Helpful (0)
Replies (6)0
Replies (6)
Rewardsco.com's replyOfficial
28 Sept 2021, 12:03Hi Lititia,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO139159
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO139159
Regards,
The Rewardsco Team
Rewardsco.com's reply28 Sept 2021, 12:03
Official
Hi Lititia,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO139159
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO139159
Regards,
The Rewardsco Team
LJ
LITITIA J's updateReviewer Update
28 Sept 2021, 12:09THANK you for replying after a longtime trying to get hold of use .... really bad service no availibily from your side wth regards to any number ...... yeew its bad so i would like to knw whatsa nxt as you guys took all my details over a suppose recorded line and where by i recorded convo betwwn myself and the consultant so what nxt please
LJ
LITITIA J's update28 Sept 2021, 12:09
Reviewer Update
THANK you for replying after a longtime trying to get hold of use .... really bad service no availibily from your side wth regards to any number ...... yeew its bad so i would like to knw whatsa nxt as you guys took all my details over a suppose recorded line and where by i recorded convo betwwn myself and the consultant so what nxt please
Rewardsco.com's replyOfficial
28 Sept 2021, 12:16Hi Lititia,
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Regards,
The Rewardsco Team
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Regards,
The Rewardsco Team
Rewardsco.com's reply28 Sept 2021, 12:16
Official
Hi Lititia,
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Regards,
The Rewardsco Team
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Regards,
The Rewardsco Team
LJ
LITITIA J's updateReviewer Update
28 Sept 2021, 14:13BYWHAT TIME IN TODAYWILL I STILL HEAR FROM USE PLEASE CAUSE THE REVIEWS IS VERY BAD WITH REGARDS TO REWARDSCO ........ND YOU GUYS ARE SITTING WTH MY DETAILS
LJ
LITITIA J's update28 Sept 2021, 14:13
Reviewer Update
BYWHAT TIME IN TODAYWILL I STILL HEAR FROM USE PLEASE CAUSE THE REVIEWS IS VERY BAD WITH REGARDS TO REWARDSCO ........ND YOU GUYS ARE SITTING WTH MY DETAILS
Rewardsco.com's replyOfficial
28 Sept 2021, 14:55Good day,
Please note that you will receive a call by 4pm today.
Regards,
The Rewardsco Team
Please note that you will receive a call by 4pm today.
Regards,
The Rewardsco Team
Rewardsco.com's reply28 Sept 2021, 14:55
Official
Good day,
Please note that you will receive a call by 4pm today.
Regards,
The Rewardsco Team
Please note that you will receive a call by 4pm today.
Regards,
The Rewardsco Team
Rewardsco.com's replyOfficial
28 Sept 2021, 15:54Hi Lititia,
Trust you are well.
As per your telephonic discussion with Nicole, please note that your application was cancelled, as per the MTN system.
Your query has been resolved and will be closed.
We do apologize for the inconvenience caused.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Rewardsco Team
Trust you are well.
As per your telephonic discussion with Nicole, please note that your application was cancelled, as per the MTN system.
Your query has been resolved and will be closed.
We do apologize for the inconvenience caused.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Rewardsco Team
Rewardsco.com's reply28 Sept 2021, 15:54
Official
Hi Lititia,
Trust you are well.
As per your telephonic discussion with Nicole, please note that your application was cancelled, as per the MTN system.
Your query has been resolved and will be closed.
We do apologize for the inconvenience caused.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Rewardsco Team
Trust you are well.
As per your telephonic discussion with Nicole, please note that your application was cancelled, as per the MTN system.
Your query has been resolved and will be closed.
We do apologize for the inconvenience caused.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Rewardsco Team