nK
nonhlanhla K
1 reviews | Active since Jul 2021
17 Nov 2021, 12:27
application
good day i app**** for a cellphone contract with rewardsco yetsrerday and they said they are calling on behalf of mtn. i finalised the application process and they said i was approved. then i got an sms saying i need to make an upfront payment in order to process the order? please do elaborate because i have submitted all my personal information to the lady over the phone
Helpful (0)
Replies (5)0
Replies (5)
Rewardsco.com's replyOfficial
17 Nov 2021, 12:30Hi Nonhlanhla,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO152522
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO152522
Regards,
The Rewardsco Team
Rewardsco.com's reply17 Nov 2021, 12:30
Official
Hi Nonhlanhla,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO152522
Regards,
The Rewardsco Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO152522
Regards,
The Rewardsco Team
nK
nonhlanhla K's updateReviewer Update
17 Nov 2021, 13:50Thank you, your feedback would be greatly appreciated
nK
nonhlanhla K's update17 Nov 2021, 13:50
Reviewer Update
Thank you, your feedback would be greatly appreciated
Rewardsco.com's replyOfficial
18 Nov 2021, 09:26Good day,
You are welcome.
Regards,
The Rewardsco Team
You are welcome.
Regards,
The Rewardsco Team
Rewardsco.com's reply18 Nov 2021, 09:26
Official
Good day,
You are welcome.
Regards,
The Rewardsco Team
You are welcome.
Regards,
The Rewardsco Team
nK
nonhlanhla K's updateReviewer Update
18 Nov 2021, 09:34Thank you for the reply however i have not gotten feedback as to what is happening with my application. i was told i am approved but nobody has called me since
nK
nonhlanhla K's update18 Nov 2021, 09:34
Reviewer Update
Thank you for the reply however i have not gotten feedback as to what is happening with my application. i was told i am approved but nobody has called me since
Rewardsco.com's replyOfficial
09 Dec 2021, 15:01Hi Nonhlanhla,
Trust you are well.
Please note that your MTN application which was processed by Rewardsco, reflects as cancelled on the MTN system.
You may reapply for a deal online.
Your query will now be closed.
We do apologize for the inconvenience caused.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Rewardsco Team
Trust you are well.
Please note that your MTN application which was processed by Rewardsco, reflects as cancelled on the MTN system.
You may reapply for a deal online.
Your query will now be closed.
We do apologize for the inconvenience caused.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Rewardsco Team
Rewardsco.com's reply09 Dec 2021, 15:01
Official
Hi Nonhlanhla,
Trust you are well.
Please note that your MTN application which was processed by Rewardsco, reflects as cancelled on the MTN system.
You may reapply for a deal online.
Your query will now be closed.
We do apologize for the inconvenience caused.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Rewardsco Team
Trust you are well.
Please note that your MTN application which was processed by Rewardsco, reflects as cancelled on the MTN system.
You may reapply for a deal online.
Your query will now be closed.
We do apologize for the inconvenience caused.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Rewardsco Team