DM
Doris M

1 reviews | Active since Mar 2022

18 Oct 2023, 11:59

Appearing on my credit report that I'm owing them. I don't even have an account with them

I'm so fed up, disappointed and angry at the same time with rewardsco. I've made an application with them which was unsuccessful. Now it keeps on appearing on my credit profile that I'm owing them R21000. Useless company

0
Replies (3)
Rewardsco.com
Rewardsco.com's reply18 Oct 2023, 12:20
Official
Good day,
 
Thank you for taking the time to write to us about your query. 
 
We sincerely apologize for the level of service you have received.
 
Our team is currently investigating your query and a customer care consultant will assist you.
 
Your Case Number is:RCO445190 .
 
Regards,
 
The Rewards Team  
DM
Doris M's update18 Oct 2023, 12:31
Reviewer Update
I've called your offices this morning asking for a letter or something in writing explaining that I don't owe you anything. But the lady told me that she will have to ask her manager 😠 how come? But when you bunch in our credit profiles you don't ask.
Rewardsco.com
Rewardsco.com's reply20 Oct 2023, 11:30
Official
 
Good day,

Trust you are well,

As discussed, please contact Vodacom regarding your paid up letter for the contract you took via Rewardsco.

Due to the above , your query will now be closed.

Thank you for allowing us to look into your query.

Regards, 
The Rewardsco Team