KE
Karen E

1 reviews | Active since Mar 2022

28 Mar 2022, 13:34

Amanda

Problem not solved?

0
Replies (4)
Rewardsco.com
Rewardsco.com's reply28 Mar 2022, 13:49
Official
Hi Karen,

Trust you are well.

Please note that as per our records, an upgrade reversal has been sent to the MTN team for urgent assistance.

Once we receive feedback, we will advise you accordingly.

We do apologize for the level of service which you have received.

Case No: RCO203300

Regards,

The Rewardsco Team
KE
Karen E's update28 Mar 2022, 15:14
Reviewer Update
Yay, my problem has been solved today. Thank you Amanda for the follow up, I appreciate your assistance.
Rewardsco.com
Rewardsco.com's reply28 Mar 2022, 15:17
Official
Hi Karen,

Thank you for rating the service which you have received from Amanda.

Regards,

The Rewardsco Team
Rewardsco.com
Rewardsco.com's reply13 Apr 2022, 10:10
Official
Hi Karen,

Trust you are well.

Please note that your MTN upgrade reversal has been done, therefore, you will be able to complete a new upgrade.

We do apologize for the delay.

Kindly note that your query will now be closed.

For further inquiries, you may contact our Customer Care Team.

Regards,

The Rewardsco Team