AM
Ayanda M
1 reviews | Active since Sept 2022
26 Sept 2022, 16:39
Amanda
Amanda specifically is amazing at what she does, she has knowledge and understanding of people and makes sure that they do get the help that they need, so thank you Amanda
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Replies (2)AM
Ayanda M's updateReviewer Update
26 Sept 2022, 16:54How ever, mondo need to teach people the processes and procedures. They sold me rooter through misleading information, I finally managed to cancel it which took endless calls to them, now they haven't refunded the money that was debited in my account, they kept on saying I must wait there's a long cue in their financial department, to my surprise today they said they do not owe me any money I must call mnt, mtn said call mondo. Hhaybo what a terrible experience. In that mist ke Thank you so much Amanda, she was the one who helped by sending email to mtn hopefully I'll get my refund within that 72hr but guys please sort this out it's not ok. Stop misleading people, as much as it is a business but just do it right and mostly do not cancel people's calls right after they've said they querying about cancelation or refund.
AM
Ayanda M's update26 Sept 2022, 16:54
Reviewer Update
How ever, mondo need to teach people the processes and procedures. They sold me rooter through misleading information, I finally managed to cancel it which took endless calls to them, now they haven't refunded the money that was debited in my account, they kept on saying I must wait there's a long cue in their financial department, to my surprise today they said they do not owe me any money I must call mnt, mtn said call mondo. Hhaybo what a terrible experience. In that mist ke Thank you so much Amanda, she was the one who helped by sending email to mtn hopefully I'll get my refund within that 72hr but guys please sort this out it's not ok. Stop misleading people, as much as it is a business but just do it right and mostly do not cancel people's calls right after they've said they querying about cancelation or refund.
Rewardsco.com's replyOfficial
26 Sept 2022, 16:55Hi Ayanda,
Trust you are well.
Thank you for posting a compliment on the services you received from Amanda.
Should you require further assistance, please contact our Customer Service team.
Have a great day.
Regards,
The Rewardsco Team
Trust you are well.
Thank you for posting a compliment on the services you received from Amanda.
Should you require further assistance, please contact our Customer Service team.
Have a great day.
Regards,
The Rewardsco Team
Rewardsco.com's reply26 Sept 2022, 16:55
Official
Hi Ayanda,
Trust you are well.
Thank you for posting a compliment on the services you received from Amanda.
Should you require further assistance, please contact our Customer Service team.
Have a great day.
Regards,
The Rewardsco Team
Trust you are well.
Thank you for posting a compliment on the services you received from Amanda.
Should you require further assistance, please contact our Customer Service team.
Have a great day.
Regards,
The Rewardsco Team
