A disappointed customer.

Very unhelpful. Ordered an MTN router deal on a Tuesday, router was delivered Thursday but had no service because my order was not closed. Called them on Thursday and they logged a ticket for it to be closed. Friday, I was told to allow 24 to 48 more hours, and not include the weekend. The following Tuesday, I called in and they said that they were only notified that the order was delivered on Monday, meaning that I must allow 48 more hours for the sim on my router to be activated. Honestly disappointed as I kept receiving a lot of misinformation, false promises and poor customer service. No empathy on the fact that I have to work from home with no internet. Would have been nice to know about this before the sales rep sold me the deal.