BN
Bongane N

1 reviews | Active since Jan 2015

23 May 2026, 18:05

Worst service experience!!!

Absolutely shocking & worst service from the ****mers Revibe.

I bought Samsung Z Fold 5 in black Grey colour excellent condition, phone came in a different colour, when device is switched on shows LGU+ Korean network, phone has Korean writings. Returned phone immediately after delivery but Revibe service was the most unprofessional & *********, I had to pay my own shipment & when phone landed in Dubai ,they refused to accept claim & i had to use approximately 5k to courier it back, as if this wasn't enough these ****mers cost me to pay import duties.

**** service i will not recommend these ****mers to anyone.

Arsany, Habiba worst ever service from the customer department!!!

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Replies (1)
Revibe
Revibe's reply23 Sept 2026, 15:52
Official

Hi, we’re sorry to hear that your experience did not meet your expectations. We have investigated the concerns raised and our team has already reached out to assist with the matter. A resolution has been provided, and we hope this has addressed your concerns. Thank you for sharing your feedback and giving us the opportunity to assist.