To buy device is great, quick and fast but if you have a problem with the device and book it in for repairs, its the worst process and customer service ever

To buy device is great, quick and fast but if you have a problem with the device and book it in for repairs, its the worst process and customer service ever. Ive booked my device in for repairs and it came back with nothing fixed and without my charger, the device is still overheating and has the 2 small cracks on the screen, called in and were advised to book it in again of which ai did on the 30/03/2026, courier company came to fetch the phone but revibe hasnt provided me with waybill so they left and never came back, they closed the claim and told me to rebook of which I did on 07/04, courier company came today 09/04 and yet Im still fighting over the phone with revibe for the waybill...