WV
Willie V

1 reviews | Active since Apr 2026

28 Apr 2026, 10:48

This company has excellent customer service and is always quick to respond

This company has excellent customer service and is always quick to respond. I purchased a Samsung S22 Ultra; unfortunately, the S Pen is not connecting and I am unable to complete a software update. I recorded a screen video of the issue and uploaded it to their website. This will be processed as a warranty claim/repair. I can track the progress, and the phone has already been scheduled for collection. I also contacted them, and they confirmed the device will be repaired, or replaced if necessary with a fully functional unit. The phone arrived in perfect condition with not a single scratch—absolutely brand new. It is unfortunate that there are issues with the S Pen and software update. Their service is extremely efficient and responsive. My phone arrived from Dubai in just four days. Well done, Revibe. I will definitely refer you to others. Keep up your trustworthy and excellent service. Regards, Pieter Willem van Graan (Willie)

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