N
Nompumelelo
1 reviews | Active since Jan 2026
05 Jan 2026, 13:54
The experience was g...
The experience was great but the reviews were nerve wracking
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Replies (1)
Revibe's replyOfficial
05 Jan 2026, 16:52Hello Nompumelelo,
Thank you for sharing your feedback. We’re glad to hear that your personal experience was great.
We’d like to clarify that we have significantly more positive reviews than negative ones, with an overall rating of 4.44 on HelloPeter.
Negative reviews represent a small percentage and often reflect isolated cases rather than the overall service we provide.
We also want to emphasize that all claims and complaints are handled and resolved strictly according to our shared and agreed policies, ensuring fairness and consistency for all customers.
We kindly encourage feedback to be based on your own experience with our product and service, as this helps us continue improving and supporting our customers effectively.
Best regards,
Revibe | Customer Experience Team
Thank you for sharing your feedback. We’re glad to hear that your personal experience was great.
We’d like to clarify that we have significantly more positive reviews than negative ones, with an overall rating of 4.44 on HelloPeter.
Negative reviews represent a small percentage and often reflect isolated cases rather than the overall service we provide.
We also want to emphasize that all claims and complaints are handled and resolved strictly according to our shared and agreed policies, ensuring fairness and consistency for all customers.
We kindly encourage feedback to be based on your own experience with our product and service, as this helps us continue improving and supporting our customers effectively.
Best regards,
Revibe | Customer Experience Team
Revibe's reply05 Jan 2026, 16:52
Official
Hello Nompumelelo,
Thank you for sharing your feedback. We’re glad to hear that your personal experience was great.
We’d like to clarify that we have significantly more positive reviews than negative ones, with an overall rating of 4.44 on HelloPeter.
Negative reviews represent a small percentage and often reflect isolated cases rather than the overall service we provide.
We also want to emphasize that all claims and complaints are handled and resolved strictly according to our shared and agreed policies, ensuring fairness and consistency for all customers.
We kindly encourage feedback to be based on your own experience with our product and service, as this helps us continue improving and supporting our customers effectively.
Best regards,
Revibe | Customer Experience Team
Thank you for sharing your feedback. We’re glad to hear that your personal experience was great.
We’d like to clarify that we have significantly more positive reviews than negative ones, with an overall rating of 4.44 on HelloPeter.
Negative reviews represent a small percentage and often reflect isolated cases rather than the overall service we provide.
We also want to emphasize that all claims and complaints are handled and resolved strictly according to our shared and agreed policies, ensuring fairness and consistency for all customers.
We kindly encourage feedback to be based on your own experience with our product and service, as this helps us continue improving and supporting our customers effectively.
Best regards,
Revibe | Customer Experience Team