STILL WAITING FOR ORDER

I placed an order with Revibe on Saturday and received an email confirming that my delivery would arrive by Wednesday, 4 March.

However, from Sunday to Wednesday their website stopped working, and I couldn’t even track my order. Every time I tried, it showed that the customer does not exist.

For three days I have been sending emails, but all I receive are automated responses with no actual assistance. I’ve also spent a significant amount of airtime trying to call their customer service, and today I waited over 30 minutes on the phone for an agent who never answered. Their WhatsApp support also does not work.

When the website finally started working again, it showed that the delivery date had changed to today, yet I still haven’t received my order. The order status remains stuck on “Order Created.”

This experience has been extremely frustrating. The lack of communication and non-existent customer support has caused unnecessary stress and anxiety.

Order from Revibe at your own risk