Sold two defective products, one after the other.

I purchased an iPhone, which was meant to be in excellent condition.

After two days, the phone died and refused to switch back on.

The defective phone was sent back to Revibe.

According to their terms, a refund was meant to be processed in 13 days.

While waiting for refund, I purchased a replacement iPhone, also meant to be in excellent condition. The second phone did work at all upon arrival, and was also sent back.

It is almost a month, and I am still waiting for the refund for the first phone.

The communication from Revibe has been terrible and their technical team is clearly ***********.

The next step is taking the case to the Ombudsman.

I wouldn't recommend Revibe at all - their communication, service and technical support is terrible.

If you're considering purchasing a properly refurbished electronic product, please go through TechMarkIT or any other service provider.