Revibe warranty = endless delays, no respect for customer rights

I purchased a MacBook Pro from Revibe because they promise peace of mind and “quality checks.” When the laptop failed, I submitted a warranty claim — instead of standing by their promises, I have been subjected to endless delays, vague updates, and a complete disregard for my rights as a consumer.

Revibe’s so-called “process” means I will be without a working machine for nearly three weeks, right when I need it most for urgent professional commitments. As a radio presenter and podcaster, my credibility depends on reliable tools. Their actions have placed me in an impossible situation.

I asked for a replacement or refund (as per their own warranty and consumer law), but my request has been ignored. Instead, they push me into a repair timeline that suits them, not the customer.

This experience is unacceptable. Revibe must remember that every delay and every ignored request forces the customer’s hand — I will continue to escalate until this is resolved fairly.

I would not recommend Revibe to anyone who needs reliability, accountability, or respect for their consumer rights.