REVIBE - MISLEADING

Service is great when they sell you the mobile, you will receive your mobile quick, but after a month we had problems with mobile, it did not want to charge and it gave a message: "unable to verify the iPhone has a genuine Apple battery, Details from this battery may not be accurate." after numerous emails to them they quick to tell me to send the mobile back. I sent it back and there was a small crack at the back of mobile... I sent the mobile anyway because the problem we had has nothing to do with the tiny crack at the back of mobile. After numerous emails of checking up on the progress of my mobile they sent me a stinking email saying because of the crack the warranty falls away and that I have to pay R2 500 for courier fees and have to respond within 48 hours or the device will be considered abandoned and shall be disposed... I have NO MOBILE WAISTED R11 499, and the people that works there is like robots... You can't speak to a supervisor! So frustrating!